Confirmation texts for waxing specialists
What to say when you confirm an appointment by text as a waxing specialist.
Short answer: send the day, the time, the service and one easy way to cancel, and ask for a one-letter reply. Below are copy-paste confirmation texts for a waxing specialist, the exact texts Morningside sends, and what a client should say back.
The text to send when someone books a wax
Copy this and fill in the brackets. It works from your own phone, with any booking tool or none.
Confirmation text for waxing specialists
Hi [Name], it's [Your name]. You're booked for your wax on [day] at [time]. Reply C to confirm, or CANCEL if that no longer works. See you then!
Keep it to the facts: the day, the time, what was booked, and how to cancel. Put parking, the address and your policy on your booking page and link to it instead of stacking them into the text.
When to send it
Send the confirmation the moment the booking is made, so the client knows it landed. Waxing slots are short, so the day-before reminder does most of the work, and a second one a couple of hours out catches the client who lost track of a lunch-break appointment. For clients on a cycle, the reminder also quietly confirms the next visit is on the book.
The texts Morningside sends
These are the real templates, filled in with a made-up business called Sample Wax Studio. The note at the end of the booking text is the one line you write yourself.
How to reply when you get a confirmation text
If you are the client, a short answer is enough. Reply with the letter the text asks for, or send something like this:
Client reply
Confirmed, see you [day] at [time]. Thanks!
If you can’t make it, say so as early as you can. A waxing specialist can usually offer the time to someone else if they hear before the day.
A reply you can send back
When a client confirms, a one-line answer closes the loop and restates the time.
Reply to a confirmed wax
Thanks [Name], you're confirmed for [day] at [time]. If anything changes, text me by [time] so I can offer the spot to someone else.
A confirmation is the first of two or three messages. See the reminder texts for waxing specialists for the follow-ups, and the no-show policy template for waxing specialists so clients know what notice means. More examples are in appointment confirmation text examples.
Questions people ask
Can the reminder tell clients how to prepare?
Keep the reminder to the time and the one-letter confirm. Preparation, like hair length, belongs in your confirmation note or on your booking page, where there's room to explain.
What if a client cancels by replying CANCEL?
The client gets a reply confirming the cancellation, with a link to rebook, and the time opens up on your calendar. A cancelled slot can be refilled and a no-show can't.
How should I word the confirmation note?
Say the one thing clients need to know, such as telling you about irritated skin or arriving on time. Don't include links or promotional language, since these texts are for the appointment only.
Do my clients need to download an app?
No. Clients book from your link in their browser and get the reminders as ordinary text messages. They confirm by replying with one letter, cancel by replying CANCEL, and can stop the texts by replying STOP.
Can I send these reminders by hand instead?
Yes, the copy-paste version above works from your own phone. The catch is time: someone has to remember to send each one at the right hour, every day. Morningside sends them for you at 24 hours and 2 hours by default, and you can move the early one up to 72 hours out.
Let the confirmations send themselves.
Morningside is a booking page for one person or a small team. Clients pick a time, get a text, and confirm with one letter. When someone misses, you tap once and they get a text with a link to rebook. It books and reminds. It never takes payments, deposits or card numbers.
Free booking page · No card to start. Founding 50 members get unlimited texts, a lifetime rate and first access to new features.
Get your booking link