Confirmation texts for piercers
What to say when you confirm an appointment by text as a piercer.
Short answer: send the day, the time, the service and one easy way to cancel, and ask for a one-letter reply. Below are copy-paste confirmation texts for a piercer, the exact texts Morningside sends, and what a client should say back.
The text to send when someone books a piercing
Copy this and fill in the brackets. It works from your own phone, with any booking tool or none.
Confirmation text for piercers
Hi [Name], it's [Your name]. You're booked for your piercing on [day] at [time]. Reply C to confirm, or CANCEL if that no longer works. See you then!
Keep it to the facts: the day, the time, what was booked, and how to cancel. Put parking, the address and your policy on your booking page and link to it instead of stacking them into the text.
When to send it
Send the confirmation the moment the booking is made, so the client knows it landed. Slots are short, so the day-before reminder does the most work: it's the last point where the time can still be given to someone else. A second one a couple of hours out catches the client who forgot.
The texts Morningside sends
These are the real templates, filled in with a made-up business called Sample Piercing. The note at the end of the booking text is the one line you write yourself.
How to reply when you get a confirmation text
If you are the client, a short answer is enough. Reply with the letter the text asks for, or send something like this:
Client reply
Confirmed, see you [day] at [time]. Thanks!
If you can’t make it, say so as early as you can. A piercer can usually offer the time to someone else if they hear before the day.
A reply you can send back
When a client confirms, a one-line answer closes the loop and restates the time.
Reply to a confirmed piercing
Thanks [Name], you're confirmed for [day] at [time]. If anything changes, text me by [time] so I can offer the spot to someone else.
A confirmation is the first of two or three messages. See the reminder texts for piercers for the follow-ups, and the no-show policy template for piercers so clients know what notice means. More examples are in appointment confirmation text examples.
Questions people ask
What if a client cancels by replying CANCEL?
The client gets a reply confirming the cancellation, with a link to rebook, and the time opens up on your calendar.
Should the reminder cover aftercare?
Keep the reminder to the time and the confirm. Aftercare belongs in a separate message you send yourself, since these texts are for the appointment only.
How should I word the confirmation note?
Say the one thing clients need to know, such as eating beforehand or arriving on time. Don't include links or promotional language.
Do my clients need to download an app?
No. Clients book from your link in their browser and get the reminders as ordinary text messages. They confirm by replying with one letter, cancel by replying CANCEL, and can stop the texts by replying STOP.
Can I send these reminders by hand instead?
Yes, the copy-paste version above works from your own phone. The catch is time: someone has to remember to send each one at the right hour, every day. Morningside sends them for you at 24 hours and 2 hours by default, and you can move the early one up to 72 hours out.
Let the confirmations send themselves.
Morningside is a booking page for one person or a small team. Clients pick a time, get a text, and confirm with one letter. When someone misses, you tap once and they get a text with a link to rebook. It books and reminds. It never takes payments, deposits or card numbers.
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