Confirmation texts for estheticians
What to say when you confirm an appointment by text as a esthetician.
Short answer: send the day, the time, the service and one easy way to cancel, and ask for a one-letter reply. Below are copy-paste confirmation texts for a esthetician, the exact texts Morningside sends, and what a client should say back.
The text to send when someone books a facial
Copy this and fill in the brackets. It works from your own phone, with any booking tool or none.
Confirmation text for estheticians
Hi [Name], it's [Your name]. You're booked for your facial on [day] at [time]. Reply C to confirm, or CANCEL if that no longer works. See you then!
Keep it to the facts: the day, the time, what was booked, and how to cancel. Put parking, the address and your policy on your booking page and link to it instead of stacking them into the text.
When to send it
Send the confirmation the moment the booking is made, so the client knows it landed. A day-before reminder gives room to cancel, and a short one a couple of hours out helps people who forgot a midday treatment. If you take new-client intake forms, mention it in the booking confirmation rather than the reminder.
The texts Morningside sends
These are the real templates, filled in with a made-up business called Sample Skin Studio. The note at the end of the booking text is the one line you write yourself.
How to reply when you get a confirmation text
If you are the client, a short answer is enough. Reply with the letter the text asks for, or send something like this:
Client reply
Confirmed, see you [day] at [time]. Thanks!
If you can’t make it, say so as early as you can. A esthetician can usually offer the time to someone else if they hear before the day.
A reply you can send back
When a client confirms, a one-line answer closes the loop and restates the time.
Reply to a confirmed facial
Thanks [Name], you're confirmed for [day] at [time]. If anything changes, text me by [time] so I can offer the spot to someone else.
A confirmation is the first of two or three messages. See the reminder texts for estheticians for the follow-ups, and the no-show policy template for estheticians so clients know what notice means. More examples are in appointment confirmation text examples.
Questions people ask
Can the reminder tell clients how to prepare?
Yes, through the confirmation note. Keep it to a line or two, such as arriving with a clean face or avoiding certain products, and no links. Anything longer belongs in an email or on your booking page.
How do I remind clients who are booked monthly?
Each booking gets its own reminder, so a standing monthly appointment gets the same two texts as a one-off. The confirmation reply works the same way.
What if a client replies with a question instead of C?
Reply to them yourself. The one-letter confirm is only a shortcut. A question is a good sign, because it means the client is planning to come.
Do my clients need to download an app?
No. Clients book from your link in their browser and get the reminders as ordinary text messages. They confirm by replying with one letter, cancel by replying CANCEL, and can stop the texts by replying STOP.
Can I send these reminders by hand instead?
Yes, the copy-paste version above works from your own phone. The catch is time: someone has to remember to send each one at the right hour, every day. Morningside sends them for you at 24 hours and 2 hours by default, and you can move the early one up to 72 hours out.
Let the confirmations send themselves.
Morningside is a booking page for one person or a small team. Clients pick a time, get a text, and confirm with one letter. When someone misses, you tap once and they get a text with a link to rebook. It books and reminds. It never takes payments, deposits or card numbers.
Free booking page · No card to start. Founding 50 members get unlimited texts, a lifetime rate and first access to new features.
Get your booking link